The Social Security Administration is introducing a new chatbot for employees powered by generative artificial intelligence, according to an internal email obtained by Nextgov/FCW.

Provided by PR NewswireJun 11, 2025, 1:00:00 PM New Statcounter AI data finds ChatGPT sends 79.8% of all chatbot referrals to websites ...

SSA is rolling out a new chatbot for employees The agency has said that it intends to use technology and AI to make up for workforce cuts.