Before you commit to a customer relationship management platform, make sure it has the features you need to grow your ...

The Drum catches up with Digitas’s Amy Lanzi at Possible in Miami to hear how the merging of data, AI and storytelling will ...

We came across a bullish thesis on Salesforce, Inc. (CRM) on Substack by Quality Equities. In this article, we will summarize ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Of the 22 guru strategies we follow, CRM rates highest using our P/B Growth Investor model based on the published strategy of Partha Mohanram. This growth model looks for low book-to-market stocks ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

Customer Relationship Management (CRM) is about building customer loyalty, providing one-stop shop products/services and capturing more wallet share from the existing customers by regular cross ...

Traditional CRM serves as a system of record ending at the front office, putting customer acquisition and retention at risk. ServiceNow CRM is built for an AI-first world, providing personalized and ...

We recently published a list of Top 10 AI Stocks Making Headlines Today In this article, we are going to take a look at where Salesforce Inc (NYSE:CRM ... to a ChatGPT model, such as saying ...

We’ve evolved from chatbots to copilots, and now we’re entering the era of agentic, autonomous digital labor. It's a hard ...