The following four case studies look in depth at the challenges faced by knowledge management officers (KMOs) across various headquarters. In each case, the KMOs exercised exceptional staff officer ...

Document management systems are often folded into larger platforms that handle workflow, portals and other practice management needs. But document management systems are the place where the most ...

As a B&B in the highly competitive historic Pittsburgh area, the Morning Glory Inn needed a way to attract more recreational and business travelers. Its Web site, the Yellow Pages, and direct mail ...

JBA is committed to making it easier for re/insurance firms to access complex data and mitigate flood risk. Nasdaq Risk Modelling for Catastrophes is an independent, multi-vendor modelling service, ...

If you attend business school, you can expect to read a lot of case studies. Professors love them because they offer real-world examples of why businesses succeed and fail. The case method teaching ...