More contextual information is available, but there are some new twists as well. As you move from using Lync just for instant messaging and presence to using Lync as a complete telephony replacement, ...

How can you proactively be alerted to problems in your Lync infrastructure? In my last post, I wrote about using the Lync Monitoring Server to track usage, adoption and call quality, but these are ...

Every once in a very long while, I get to review a product that strikes me as a stepping stone toward the future. Microsoft Lync 2010 combines instant messaging, VoIP calling, live meetings, and ...

Lync makes communication easier and could be a money saver, but it has the potential to be a worker distraction and eat up network bandwidth Lync, the next generation of Microsoft’s Office ...