MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that advanced capabilities for Verint Intelligent Virtual Assistant™ (IVA) will be available ...
Organizations interested in incorporating a smart assistant into their workflow need to solve a concrete problem. It may be difficult to start directly in the clinical space — that’s OK, because there ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Contact centers have evolved to be dynamic communications hubs that have ...
MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The Customer Engagement Company ™, today announced that the Verint Intelligent Virtual Assist (IVA) ™ solution has received top scores and is ...
Verint IVA Receives Perfect Scores for Features and Technology, Integration and Scalability Opus Research conducted a comprehensive assessment of enterprise-grade Intelligent Assistant solutions that ...
MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), the Customer Engagement Company ™, today announced Verint Intelligent Virtual Assistant Professional (IVA Pro) Package ™, a low-code ...
Is the “digital workforce” now a reality? Witness the acceptance of an intelligent virtual assistant as a full-fledged member of the workforce at Humana, one of North America’s largest health insurers ...
Many organizations need help effectively employing artificial intelligence because of technical complexities, poor data quality and a lack of skills or resources. To help organizations overcome these ...
As virtual assistants become central to banking, financial institutions of all sizes must embrace and leverage this transformation to redefine the customer experience, writes Susan Foulds. In the ever ...
Have you ever worked with Siri, Alexa, or Cortana? These all started as consumer-facing virtual personal assistants (VPA), used in most smartphones and for products like a voice-activated television ...
A guide to what intelligent virtual agents (IVAs) are, how they benefit customer service departments and how businesses are using them today. Finnish telecommunications company Elisa recently replaced ...
Opinions expressed by Entrepreneur contributors are their own. Let’s face it: The hottest target market of Gen Z and millennials (and everything that comes after) is all about instant gratification.
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