You probably think of instant messenger (IM) as an informal communications channel mainly used by teenagers – and you would be correct to do so. But despite limitations, a growing number of B2B ...

News and Notes tech contributor Mario Armstrong talks about instant-messaging software and what it could be hiding from you on your own computer. This is NEWS & NOTES. I'm Farai Chideya. You may want ...

Instant messaging continues to evolve from a tool designed allow teenagers to share snippets of text with their friends to a tool that allows enterprise users to collaborate with other users inside or ...

"I think Mark is doing the right thing by going into rehab," Tim Gordon, vice president of an online concierge service, typed quickly to a friend. Sitting at his office computer, Gordon was ...

The job of a network administrator is a busy and demanding one made only harder when users install unauthorized software, as they’re prone to do. A new company, however, is working to make ...