How will AI empower humans? Dr. Haiyi Zhu explores this topic and more in this second article in a series on AI visionaries. The impact of AI on customer experience is expected to be significant in ...
This post was co-authored by Michael Dello-Iacovo. In 2022, the term "large language model" (LLM) became a household name. ChatGPT was publicly released in November 2022 and quickly grew to 100 ...
In science, studying human experiences typically requires time, money and—of course—human participants. But as large language models such as OpenAI’s GPT-4 have grown more sophisticated, some in the ...
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