Learn how to use JSON configuration files to make PowerShell scripts more dynamic, flexible and user-friendly.

Scripts as a communication tool A script takes away the guesswork in communication. When a manipulator is pushing your boundaries to obtain what they want, using a script instead of responding ...

Communicating with a manipulator is exhausting. Scripts can help conserve your energy and get better results.

Master the art of routing with ready-to-use IVR scripts and examples designed to save time, improve efficiency, and boost caller satisfaction.

Learn how to use PowerShell's GUI capabilities to dynamically create configuration files that enhance script flexibility and usability.