Although CEOs might be the ones calling the shots on fees and check-in procedure, front desk employees have the most face time with guests and can quickly tell what's working and what's not.

PROVIDENCE, R.I. (WPRI) — Financial experts are sounding the alarm over a so-called “front desk scam” in which callers try to trick hotel guests into divulging their credit card information ...

Over the last few months, Erik Dylan, a singer and songwriter who frequently collaborates with Green, has shared quite a few ...

Matthews was born and raised in Beaumont but currently lives in Port Neches. Matthews has been in the hospitality industry for eight years.

When you meet Nupen Patel, he doesn’t lead with his success. He talks about hard work. He talks about people. And he talks ...

FILE - DeAsia Harmon speaks at the funeral for her husband D'Vontaye Mitchell Thursday, July 11, 2024, in Milwaukee. Mitchell died June 30 after an incident at a hotel. (AP Photo/Morry Gash, File) ...