CMSWire

Why Customer Feedback Falls Flat — & How AI-Native CFM Can Fix It

When customer feedback isn’t acted on, it can create a disconnect between customer feedback processes and the actual customer ...
Seeking Alpha

Concentrix Customer Feedback Management Platform Recognized as a Strong Performer by Independent Research Firm

NEWARK, Calif., March 20, 2023 (GLOBE NEWSWIRE) -- Concentrix Corporation (CNXC) (NASDAQ: CNXC), a leading global provider of customer experience (CX) solutions and technology, announced today it has ...
Business Wire

Verint Enhances Mobile and Personalization Capabilities in Enterprise Feedback Management Solution

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® Systems Inc. (NASDAQ: VRNT) today announced the availability of its enhanced cloud-based Enterprise Feedback Management (EFM) solution. This latest release ...
Retail TouchPoints

PeriscopeLISTENS Integrates Employee Feedback Into Customer Experience Management

Best-in-class retailers leverage Customer Experience Management (CEM) solutions that collect shopper feedback across channels and integrate insights to improve brand experiences. CEM tools provide ...
Detroit Free Press

TraineryHCM and PerformSpark Roll Out New Product for Performance Management, Engagement, and Feedback

RALEIGH, NC, UNITED STATES, January 15, 2026 /EINPresswire.com/ — TraineryHCM™, a leader in corporate talent management technology, announced the rollout of ...