PITTSBURGH - February 14, 2018 - Printing Industries of America has launched a new Customer Service Professional Certification (CSP) program to train and validate the expertise of customer service ...

Editor's Note: This article was updated on June 10, 2024 to include new data and information. The original content was authored by Scott Clark. Ongoing learning initiatives are vital for employee ...

NBAA's new customer service certification program looks to help business aviation customers up their game when it comes to customer interactions. © AdobeStock ...

In today's competitive job market, forward-facing marketers can gain a vital edge through premium certifications that validate their customer experience (CX) skills. CX certifications demonstrate a ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...

MINNEAPOLIS--(BUSINESS WIRE)--For the third year in a row, Ameriprise Financial (NYSE: AMP) has earned a J.D. Power Customer Service Certification for excellence in providing an “outstanding customer ...

NEWLAND — A group of seven dedicated clients at Yellow Mountain Enterprises completed a customer service training course through the Mayland Community College Life Skills program, earning their ...

For the second straight year, Brevard County-based Health First Health Plans has earned the prestigious JD Power 2026 ...