Strong customer relationships drive sales, sustainability, and growth, especially in today's economy. Companies that build and maintain excellent customer and client relationships lead the pack, ...

If you can demonstrate value early in the relationship, you’ll be far better able to win ... Ask for an introduction Develop a crisp, concise value proposition to share with your client. This will ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

C Lutz. Whether it’s a client, an employee, a stakeholder, or whoever connects with one of the team members, what matters ...

The inaugural "Wealthtender Voice of the Client Study" found that 89% of client reviews focus on relationships and emotional ...

In today’s legal market, few roles hold more potential—or more frustration—for firm growth than the client relationship partner (CRP). These partners sit at the intersection of the firm’s ...

The evolution of ‘the client’ from a straightforward descriptor — someone receiving services — to a phrase laced with ...