By redesigning processes and centralizing customer interaction around the mobile experience, brands can create meaningful ...

Omar El Bahr is the CCO at nandbox, he's on a quest to enable everyone to build a mobile app for affordable prices. Mobile apps are now a go-to for many growing businesses, and for good reasons. Many ...

Organizations invest untold amounts of money into software for a variety of business purposes. Marketing departments get web experience management, email marketing, analytics, search and other ...

"The fake customer service scam has probably been going on for at least a year, not necessarily as it relates to Cash App, but to many other companies," said Lori Wilson, President and CEO of the ...

Hartford Conn.-based Aetna added behavior-based security measures to its customer-facing Aetna Mobile app, The Wall Street Journal reports. The app will continuously monitor user behavior, such as a ...

Digital customer experience software providers reported significant growth in their third-party application ecosystems in 2020. Where is that growth happening? Digital customer experience software ...

CVS Health is rolling out a new customer app that aims to make it simpler and more convenient for users to manage health benefits, pharmacy benefits and prescriptions. Within the application, users ...

With 1.2 billion smartphones on hand worldwide and with 26 applications downloaded per phone, it is clear that we have entered the new app economy. However, such volumes of equipment and mobile in-app ...

Businesses need to do more than just provide wonderful products. They also need to provide service their customers can rely on. Apps can help you build up your company's reputation through improved ...

Business interactions with customers who increasingly rely on mobile devices are especially complex. The new version of Kofax’s TotalAgility has been extended to let businesses create and manage ...

RALEIGH, N.C. (WTVD) -- It started as a simple Google search for a customer service number but ended with a Raleigh woman losing thousands of dollars. Candace Kennedy Locklear uses Cash App for many ...