Samsung has introduced a major upgrade to its virtual assistant Bixby as part of the upcoming One UI 8.5 software update. The ...

Google Cloud said today it’s enhancing its Gemini family of generative artificial intelligence models, giving them more natural and intuitive chat capabilities, so it feels much more like having a ...

Businesses can now combine the visual world with conversational intelligence for more natural and responsive AI interactions SoundHound AI, Inc. (NASDAQ: SOUN), a global leader in voice AI and ...

Linguistics and computer science researchers have discovered some of the root causes of why AI large language models perform poorly in human-like conversations. When you have a conversation today, ...

Spoken language understanding (SLU) and dialogue systems form the backbone of interactive computing, enabling machines to interpret, process, and respond to human speech. These systems integrate ...

Every day, thousands of conversations between businesses and their customers unfold, each containing valuable insights that traditionally vanished into thin air. Conversation intelligence technology ...

The modern customer has just one need that matters: Getting the thing they want when they want it. The old standard RAG model embed+retrieve+LLM misunderstands intent, overloads context and misses ...