A former YouTube moderator sued YouTube on Monday, accusing it of failing to protect workers who have to catch and remove violent videos posted to the site. The suit says the plaintiff was required to ...
Illustrated by Maya Scarpa for The Washington Post. Beatrix Lockwood spoke to Alberto Cuadra, a former content moderator for a popular video streaming app. You’re reading Shifts, an illustrated ...
“The former content moderators say they have been trapped in a difficult situation. In addition to losing their income, many told Rest of World they’re dealing with mental health issues resulting from ...
Social media companies have slashed hundreds of content moderation jobs during the ongoing wave of tech layoffs, stoking fears among industry workers and online safety advocates that major platforms ...
The lawsuit alleges that Meta and an outsourcing company used by the social network don't provide enough support and mental health care to content moderators. Queenie Wong was a senior writer for CNET ...
Facebook relies on thousands of content moderators to scrub graphic posts from the platform, including child abuse imagery, violence, and self-harm content. In this anonymous interview, a former ...
Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...