You’ve likely been in an audience when a powerful speaker has used storytelling to move and connect their audience to their message. It’s that moment in their message when an otherwise dull topic ...

Speed and convenience are not deep human needs. Human connection is. So, why are so many businesses focused on digital trends that offer better speed and convenience, but actively remove human ...

Forbes contributors publish independent expert analyses and insights. Ask any leader about their key challenges, and they will tell you that engagement and retention within an increasingly remote and ...

For most of my career, Connections Strategy has been a luxury. It was a media offering, focused on finding the sweet spot between the brand and consumer, thrown around in big brand scopes that could ...

There is no customer strategy without human connections. Your business relationships with customers are vital to near-term success and future growth. Despite this, we often see companies (including ...