Q: I recently contacted you about a problem I was having and your response was to ask if I had rebooted the computer. Well, I rebooted the computer and the problem went away. My question now is: Why ...

I had the problem with my computer for awhile, it turns out that my memory was responsible for it. You might want to make sure your memory is seated correctly, or maybe it's just some bad memory.

Q: I have had my HP Spectre x360 Convertible laptop for more than three years. Ever since I got it, it rarely boots up on the first try. It takes two to three hard reboots, then I’ll get the screen ...

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The good news is that a Microsoft MVP has created a fix for the bug in XP SP3 that causes endless rebooting for some AMD-based PCs. The bad news is that it is designed for individual users, not for ...

The first step is to disconnect all peripherals. If your computer does not hang after disconnecting the peripherals, one of them might be responsible for this issue. In this case, updating or ...