An IT insider tells how he helped the insurer Nationwide formalize capacity management. In January 2004, I was selected as process developer for Nationwide Financial in a cross-company Information ...

A flow chart, or flow diagram, is a graphical representation of a process or system that details the sequencing of steps required to create output. A typical flow chart uses a set of basic symbols to ...

As a business owner, you should always be striving to improve the efficiency of your workplace, so you should welcome any tool or resource that helps you accomplish that task. Streamlining the ...