By understanding CRM basics, you can better understand what to look for in a platform. It can be tricky to determine which features and providers are right for your business needs.

A customer relationship management suite (CRM ... Fortunately, simple suites exist that excel at the basics while allowing teams to scale when business picks up. I analyzed 49 components of ...

SMBs should appreciate how easy Pipedrive makes it to get started. The CRM integrates with over 400 third-party software packages, so it's easy to align with your existing workflows. You can ...