Business Wire

Auto Insurer Websites and Apps Become Battleground for New Customers as Policy Shopping Activity Skyrockets, J.D. Power Finds

TROY, Mich.--(BUSINESS WIRE)--More than half (57%) of auto insurance customers have actively shopped for a new policy in the past year, the highest shopping rate ever recorded by J.D. Power, and ...
Morningstar

Auto Finance Websites and Mobile Apps Deliver Improved Customer Experience, but Critical Performance Gaps Persist, J.D. Power Finds

Auto loan customers are getting more mileage out of lender mobile apps and websites, but many providers still have a long way to go to bring their digital channels up to the standards customers have ...
Business Wire

Auto Manufacturer Websites Need Updating to Increase Satisfaction, J.D. Power Finds

TROY, Mich.--(BUSINESS WIRE)--Just 50% of mass market new-vehicle shoppers and 52% of premium new-vehicle shoppers indicate that the manufacturer's website was more organized and modern than other ...
Auto Remarketing

Santander rolls out Drive Together to generate more pre-qualified leads from dealer websites

Santander Consumer USA wants to help more dealers reach potential buyers who need financing to complete delivery, so the company launched Drive Together, a digital retail tool and expansion of ...