The assistant, which will be built into the Minneapolis bank's mobile app, will let customers bank by speaking or texting requests. It will be rolled out to customers next week. The timing is unusual ...

Bank of America is getting on the artificial intelligence bandwagon with the launch of Erica, an AI personal assistant that helps customers manage their personal bank accounts. Though Alexa and ...

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Bank of America on Friday officially introduced Erica, an AI-powered virtual assistant for its 25 million mobile customers. Erica, which Bank of America began rolling out to customers in March, can ...