Visual Studio Magazine

Hands On with New Experimental GitHub Copilot 'Agent Skills' in VS Code

Visual Studio Code 1.108 introduces Agent Skills for GitHub Copilot, enabling developers to define reusable, domain-specific ...
CIO

Salesforce’s Agentforce recalibration raises costs and complexity for CIOs

Deterministic controls in Agentforce aim to curb unpredictable behavior, but analysts warn the move adds operational burden ...
CRM Buyer

RightNow Adds Agent Scripting to Contact Center Toolbox

RightNow Technologies has gone deep with contact center functionality in November 08, the latest quarterly update of its flagship Software as a Service CRM application. The new version builds on ...
Destination CRM

Spanlink and Altitude Partner on Contact Center Agent Scripting Tools

Altitude Software and Spanlink Communications today announced a partnership that enables Spanlink to resell Altitude's agent script development tools and unified desktop solution. These offerings ...

Insurance Agents Overcome Objections, Maintain Client Trust with Ethical Sales Scripts from A.D. Banker

Objections in life insurance aren't a dead end - they're an opportunity to build lifelong client relationships OVERLAND ...