Micro-interactions are an often unrecognized part of our everyday lives. They are what we say, and don’t say. They are what we listen to and what we ignore, consciously or otherwise. They are the ...

It’s likely that you started your day with a micro-interaction. By turning off the alarm on your mobile phone, you engaged with a user interface in a single moment. You will continue to engage ...

The wheel of progress is changing what we think of as “new” or “old,” and users can easily scorn the sites and apps they loved only a few months ago. But for every door that technology closes, a new ...

Small talk is the bread and butter of social interaction. Without it, we would not be making friends, building trust in new acquaintances, easing into deeper conversations, or navigating unfamiliar ...