A new AI service that chats with elderly family members on your behalf is raising questions about convenience and connection.

Effective claims automation requires a cultural shift that prioritizes people, processes and strategic alignment.

The 2025 edition of the AI 50 list shows how companies are using agents and reasoning models to start replacing work ...

The insurance sector continues to encounter consumer hesitation around artificial intelligence, even as users report positive ...

As increasing use cases of AI in insurance add urgency to the need for explainability and transparency, experts are recommending "explainable AI" best practices to follow and key challenges to ...

Some individuals are using ChatGPTs image-generation feature to create fake receipts and fabricate car accidents to commit ...